At Hawtea, we prioritize your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, and share information when you use our website or related services (“Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information You Provide to Us

We collect information directly from you when you interact with our Services, which may include:

• Account creation or modification
• Placing orders
• Contacting customer support
• Other forms of communication with us

This information may include your name, email address, phone number, mailing address, payment method, and any other details you choose to provide.

Information We Collect Through Your Use of Services

When you use our Services, we may automatically collect information about you in these categories:

• Location Information: If you permit location services, we may collect your device’s location data when using our Services. We may also determine your approximate location from your IP address.

• Transaction Information: We collect transaction details related to your use of our Services, such as order history, dates and times of purchases, and other transaction information.

• Usage and Preference Information: We collect data on how you interact with our Services, such as preferences and settings. This may be done via cookies or similar technologies to create and maintain unique identifiers.

• Device Information: We may collect device-specific information, such as your hardware model, operating system version, and unique device identifiers.

• Log Information: We collect server logs when you interact with our Services, which may include your device’s IP address, access dates and times, and pages viewed.

Use of Information

We may use the information we collect about you to:

• Provide, improve, and maintain our Services, including processing orders, delivering products, providing customer support, and authenticating users.
• Conduct internal operations such as data analysis, testing, and research to improve our services.
• Communicate with you about products, services, promotions, news, and events from Hawtea.
• Personalize your experience, including recommending features, products, and content based on your interactions.

Sharing of Information

We may share the information we collect about you as follows:

• Service Providers: We may share your information with third-party service providers, consultants, and other partners to carry out services on our behalf, such as processing payments or delivering orders.

• For Legal Reasons: We may disclose your information in response to legal requests, such as court orders, or as required by law to protect the rights, property, or safety of Hawtea and others.

Social Sharing Features

Our Services may include social sharing features, which allow you to share information and actions from our Services with other platforms. Your interactions with these features are governed by the privacy policies of the social sharing services you use.

Analytics and Advertising

We may partner with third-party analytics and advertising companies to measure audience engagement and serve advertisements on our behalf. These third parties may use cookies and other technologies to collect information about your online activities.

Your Choices

• Account Information: You may update your account information at any time by logging into your account.

• Access Rights: You may request access to, correction of, or deletion of your personal data in accordance with applicable law.

• Location Information: You may manage location data permissions in your device’s settings.

• Promotional Communications: You may opt out of promotional emails by following the instructions provided in the messages.

If you have any questions regarding our Privacy Policy, please contact us at support@hawtea.in. Thank you for trusting us with your information!